Reference

The Terms Conditions That Run Your Account

These terms set out how your 4dprediction account works — from opening it on your phone to how we handle wallet top-ups via Touch 'n Go eWallet, Boost or GrabPay.

Account & AccessPayment RulesGame Fair PlayDispute StepsPolicy Updates
4dprediction The Terms Conditions That Run Your Account
POLICY QUESTIONS

Where To Raise A Terms Query

If a clause reads unclear — maybe around a Crash Game round or how a Boost top-up gets matched to your name — you don't need to dig through a long document on your own. We've set up a few direct paths so you can ask before you fund a session, not after something goes sideways

Live Chat Reach our live chat from the account menu on mobile or desktop if a clause on wallet top-ups, withdrawal checks or game rules needs clarifying before you continue a session.
Account Help Desk Send a message through the account help channel when you need a specific term explained — say, how a Touch 'n Go eWallet top-up is matched to your registered name.
Dispute Support If a sportsbook settlement or table-game round feels off against these terms, flag it through the same support path so the matter is checked against your account history.
DATA & ACCOUNT SAFETY

How We Handle Your Account Data

These terms aren't just about games and payments — they cover what happens to your account details once they're in our system. From how a withdrawal gets matched against your name to how long we hold a transaction record, each step is built so switching devices doesn't put your account at risk.

Account Verification

We confirm the name on your Touch 'n Go eWallet, Boost or GrabPay transfer matches your registered account before a withdrawal clears, which is part of how these terms protect your wallet.

Session Security

Your login carries across app and browser, so switching from a phone session to a desktop one doesn't reset your account — these terms treat both as the same verified access point.

Data Retention

We keep account and transaction records only as long as these terms and applicable local rules require, so a past deposit or game session can be checked if a dispute comes up.

Requesting Changes

If you want a correction to your registered details or a copy of your account data, raise it through support — we action changes once your identity on the account is confirmed.

Questions About These Terms

A few questions come up more than others when it comes to how these terms sit alongside your everyday account use — switching devices, payment rails going down for a moment, or wanting to know where a dispute actually gets looked at.

No — the same terms apply whether you log in through a browser on your phone or continue a session on desktop, since both point to the same verified account.

If a rail such as Boost or GrabPay is temporarily unavailable, your account terms still apply; use Touch 'n Go eWallet or another listed method and your session continues as normal.

We post any revised clause on this page before it takes effect, and using your account after that update counts as accepting the new version.

Raise it with our support channel listed on this page — disputes on a settled football market or a live table round are checked against your account history, not edited after the fact.

No fixed RTP figures are listed here; where a game studio exposes that detail, it's shown on the individual game screen, not inside this policy page.

Eligibility depends on local law and is available only where local law permits, so confirm your own standing before funding your wallet or opening a session.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.