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What Governs Your Account on 4dprediction

These terms set out how your account, data and transactions are handled on 4dprediction — covering everything from how we process payments via Touch 'n Go eWallet, Boost and GrabPay to how your personal information is stored and who to contact if something needs…

Account TermsData HandlingPayment RulesContact RightsJurisdiction Clause
4dprediction What Governs Your Account on 4dprediction
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

We keep your account and transaction data under SSL encryption at rest and in transit. Cookie use on 4dprediction covers session management and account continuity across devices — if you switch from mobile to desktop mid-session, your wallet state and account preferences carry over without requiring a fresh login each time. You have the right to request a copy of the data we hold, ask for corrections, or ask us to close your account and remove your data where local law supports it.

Data Retention

Transaction and account records are kept for the period required by applicable law. After that window, inactive account data is deleted unless you have an open dispute or pending withdrawal.

Cookie Policy

Cookies on 4dprediction handle session continuity and payment flow — so your GrabPay or Boost deposit step does not reset if your connection drops briefly mid-transaction.

Account Security

Login uses OTP verification to your registered mobile number. If you notice an unrecognised device session in your account, use the in-account security tab to revoke access immediately.

Your Rights

You may request access to your personal data, ask us to correct inaccuracies, or request account closure at any time through the support channels listed on this page.

POLICY CONTACT PATHS

Reach Us About a Legal or Account Matter

If you need to raise a concern about these terms, request a copy of your data, or dispute a transaction tied to your Touch 'n Go eWallet or GrabPay payment, our support team handles it through the channels below. For players in George Town or elsewhere in Malaysia, all three routes go to the same team — pick whatever is fastest from your device.

Team online

Live Chat

Available directly from the account dashboard on any device. Use this for urgent account or payment queries — our team will respond and escalate legal matters to the right handler.

Email Support

Send detailed requests — data access, account closure, transaction disputes — to our support address listed in your account settings. We aim to acknowledge within one business day.

In-Account Help

The Help section inside your account lets you raise a ticket tied directly to your account record. This is the most traceable path for legal or data-related requests.

Common Questions About Your Legal Rights Here

These are the questions we hear most often about account terms, data handling and your rights as a 4dprediction account holder in Malaysia.

Yes. Submit a data access request through the in-account Help section or via email support. We will compile and send you the records we hold tied to your account within a reasonable timeframe.

Access and account terms are subject to applicable local law in Malaysia. It is your responsibility to confirm that using this platform is permitted under the laws of your region before opening an account.

Raise the dispute through live chat or the in-account ticket system, providing your transaction reference. We reconcile our records against the e-wallet provider's records and respond with findings.

Yes. We notify active account holders through their registered contact method before any material change takes effect. You can close your account before the new terms apply if you do not agree.

Contact support via live chat or email and request account closure. We process the closure, settle any pending withdrawals, and remove personal data after the legally required retention period has passed.

We use session and functional cookies to maintain your login state and payment flow continuity. Disabling them in your browser may interrupt your account session — check your device browser settings to manage preferences.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.